Contact
If you have questions about your benefits, need assistance with enrollment, or aren’t sure where to start, we’re here to help. Use the contact information below to connect with the appropriate team or provider directly.
List of Common Contacts
Benefits Office
For questions about eligibility, dental and vision cards, claims, enrollment, deductions, or general benefits support:
Email: mybenefits@youronesourcesolution.com
Phone: (229) 896-3436
Office Hours: Monday–Friday, 8:00 AM–5:00 PM
Health Plan Providers
For questions about claims, ID cards, provider networks, or coverage details, please contact your insurance provider directly.
State Health Benefit Plan (SHBP)
Member Services: (800) 610-1863
Access Member Portal Here
Blue Cross Blue Shield (HRA & Anthem HMO)
Member Services: (800) 610-1863
Access Member Portal Here
United Healthcare (HMO)
Member Services: (800) 610-1863
Access Member Portal Here
Kaiser Permanente (HMO)
Member Services: (800) 514-0985
Access Member Portal Here
Disability Provider
For questions about claims, evidence of insurability, or appeals:
Mutual of Omaha
Member Services: (800) 877-5176
Account Login Here
Dental and Vision Provider
For questions about eligible expenses, dental or vision cards, or claims documentation:
Ameritas
Member Services: (800) 487-5553
Account Login Here
Permanent Life Provider
For questions about claims, benefits, or coverage:
Trustmark
Member Services: (866) 813-7192
Account Login Here
Voluntary Life and EAP Provider
For questions about claims, benefits, or coverage:
The Standard
Member Services: (800) 628-8600
Account Login Here
